We ship exclusively within the United States.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays). Once your order ships, you'll receive a confirmation email with tracking information.
Delivery Time
Once shipped, orders typically arrive within 5–7 business days.
Total estimated time from order to delivery: 6–10 business days.
These timeframes are estimates, not guarantees. Delays caused by the carrier, weather, or other events outside our control can occur, and we are not liable for delivery delays once a package has been handed to the carrier.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your order.
Order Fulfillment
We work with selected fulfillment partners to get your order to you as efficiently as possible. Your order may ship from a facility other than our business address, and packaging may vary. This has no effect on the quality or authenticity of your product.
Tracking
Once your order ships, you'll receive a tracking number by email. It can take 24–48 hours for tracking information to become active in the carrier's system.
Address Accuracy
You're responsible for providing an accurate shipping address at checkout. We are not responsible for orders delayed, lost, or misdelivered due to an incorrect or incomplete address provided by the customer. Address corrections must be requested within 24 hours of placing your order — after that, we cannot guarantee a change before the order ships.
Lost or Stolen Packages
We are not responsible for packages that are lost or stolen after tracking confirms delivery to the address provided at checkout. If your tracking shows "delivered" but you can't locate your package, please check with neighbors and your local carrier facility before contacting us; we're happy to assist but cannot guarantee a replacement or refund in these cases.
Order Verification
To protect you and us from fraud, we may verify payment and shipping details before an order ships. If anything looks off, we'll contact you directly. If we suspect fraudulent activity, we reserve the right to cancel the order, with a full refund issued.
Haven't Received Your Order?
If it's been more than 10 business days since your order shipped and you still haven't received it, contact us at support@wanderfootwear.com and we'll look into it.
Contact
Questions about your shipment? Email us at support@wanderfootwear.com.